Number of expert visits to local sites reduced by .
Number of expert visits to distant sites reduced by .
of helpdesk agents call durations reduced. Helpdesk time savings!
Field Worker Productivity
Field Worker Productivity Improvement
increase in number of issues resolved per month.
improvement in resolution of issues per month.
increase in productivity. months saved in training duration.
saved annually in training cost per technician.
minutes saved in average technical call duration.
saved in average cost of a technical call.
saved annually per technician.
Increase asset uptime and reduce travel costs with live remote assistance
Remote assistance, supported by augmented reality, helps reduce travel costs. Field workers and remote experts can collaborate visually to efficiently resolve issues. Experts can remotely inspect and provide immediate guidance that improves fix rates
Access instant support via audio and video conference calls.
Brainstorm with multiple experts while sharing a field of view with a remote technician.
Use the online chat feature to communicate in noisy environments.
Easily exchange multimedia files.
Send augmented reality annotated procedures to guide technicians.
Accommodate various internet bandwidth networks with automatic throttling of video quality.
Note: This calculator is for illustrative and educational purposes only and should not be relied upon as an accurate indication of your actual savings needs. As each situation is diverse and changes over time, the results are limited by the accuracy of the assumptions you make in providing the information used in the calculation. Emerson Automation Solutions and its affiliates are not responsible for the consequences of any decisions or actions taken in reliance upon or as a result of the information provided by these tools.