You may need the serial number of the Trex unit if you work with technical support. You also need the serial number if you want to create a user account or request updates when Upgrade Studio does not have an internet connection.
- Connect the Trex unit to the PC where Upgrade Studio is installed.
In Upgrade Studio, click
Activate Units or
Wait for the Trex unit to connect to Upgrade Studio. A Trex unit icon is displayed when the Trex unit is connected.
- Click the Trex unit.
Place your cursor over the Trex unit icon.
The serial number for the Trex unit (Base Unit) is displayed.