View the serial numbers for the Trex unit

You may need the serial number of the Trex unit if you work with technical support. You also need the serial number if you want to create a user account or request updates when Upgrade Studio does not have an internet connection.

  1. Connect the Trex unit to the PC where Upgrade Studio is installed.
  2. In Upgrade Studio, click Activate Units or Install Updates.
    Wait for the Trex unit to connect to Upgrade Studio. A Trex unit icon is displayed when the Trex unit is connected.
  3. Click the Trex unit.
  4. Place your cursor over the Trex unit icon.
    The serial number for the Trex unit (Base Unit) is displayed.

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