To activate the Trex unit without using an internet connection,
request an activation code by emailing Emerson at WWCS.CustServ@emerson.com or
calling 888-367-3774 option 2 (U.S. and Canada) or +63.2.702.1111 (worldwide)
and providing the serial number. The serial number is located on the bottom of
the Trex unit, but you can also access the serial number by connecting the Trex
unit to Upgrade Studio and then hovering the cursor over the Trex unit icon.
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Connect the Trex unit to the PC where Upgrade Studio is installed.
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In Upgrade Studio, click
Activate Units.
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Click the connected Trex unit that is displayed on the left side
of the screen.
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Enter or copy/paste the activation code you received.
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Click
Activate.
A message confirms the activation was successful.
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Click
.
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Under
Trex Synchronization Files, click
Show Details.
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Select one or more Trex synchronization files to export.
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Click
Export.
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Select a location to save the Trex synchronization file, and click
OK.
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If you are not using the air-gap deployment, email the exported
Trex synchronization file to Emerson at WWCS.CustServ@emerson.com.
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If you are using the air-gap deployment, do the following:
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Open Upgrade Studio on the PC that has an internet connection.
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Transfer the Trex synchronization file to that PC.
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Click
.
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Browse to the location that has the Trex synchronization file,
and click
OK.
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Click
Import.
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Click
OK.
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Log in with your username and password. Upgrade Studio uploads
the Trex synchronization file.